Here’s a cake quote form for you fill in! We will follow up with you within 24 hours.
Slots are given on a first come first served basis, so the sooner the better! We recommend you to confirm your order at least two weeks ahead. For last minute orders, please contact us through Facebook.
If you wish to cancel your order after it has been confirmed, please let us know as soon as possible. You may cancel your order up until 4 days before due date, any cancellations after that will only be entitled to a 50% refund. Refund is unavailable if cake is not collected on the day of collection. Please double check your order before proceeding to payment.
Of course, but only until 3 days before the due date. Just send us an email regarding your preferred changes.
Sometimes our orders are full on some days and we will send you an email to inform you upon receiving your order. You can either change the date or we will refund you in full amount. Refund will be made within 24 hours.
Yes! We’d love to help. Just tell us your preferred colour(s) in the Additional Information section when you checkout.
We sure do! The sizes we offer are 4″ & 6″ and 6″ & 8″. If you would like the one tier design on our website on a two-tier cake, contact us with the name of the cake. For three-tier cakes or other sizes, we’re just an email away!
Yes, additional charges apply according to location. Check delivery charges here. Delivery is only available in Penang at the moment.
No, we only have internet banking on our website for now.
Unfortunately, we do not make them at the moment.
Please let us know if you have any allergies when confirming your order. However, we do not guarantee the cake is free from any traces of nut nor all cakes are allergy-friendly.
Make sure your car is well air-conditioned and the cake box is placed flatly on the floor of your car/car seat, or the best way – bring a friend along to help you hold it while you drive (it’s the least nerve-wrecking method!). Avoid direct sunlight on the cake and never place it in the boot or on the backseat. Once the cake is sent out, the risk and damage is entirely at your own responsibility.
CAKES | They are fine to stay in a cold air-con room for 2-3 hours. Any longer than that, off to the refrigerator it goes! Bring the cake to room temperature before serving.
ENTREMET | Best served chilled, therefore it is best not to leave entremet out for more than 20 minutes.
CUPCAKES | It is fine to leave cupcakes out on the counter for up to 2 days, as long as they are well-covered and away from humidity. You can also store them in the fridge as long as they are well-covered to prevent cupcakes from drying out.
* If your design includes fondant topper, we recommend you to take out the fondant topper and leave it at room temperature (away from heat and humidity so it doesn’t soften in the refrigerator) before you chill the cake.
* Wafer paper decorations cannot be stored in the fridge as it will soften in the presence of humidity. Please double check before you make your order.
Just remember, cakes and heat are not friends! 😉